Appointment Policies
A few simple policies that keep every visit relaxed, on time, and fair for everyone. Thank you for reading them before you book.
Deposit & Booking
A non-refundable $20 deposit is required to reserve your appointment. Your deposit is deducted from your total on the day of your service.
Cancellations & Rescheduling
Please let us know at least 24 hours in advance, and we will move your deposit once to a new appointment time. Rescheduling or cancelling inside 24 hours — or not showing up — forfeits the deposit.
Service Concerns & Adjustments
If anything about your lashes concerns you, contact us within 3 days of your appointment for a complimentary check and adjustment. After 3 days, a fee may apply, or a new appointment may be needed.
Eye Health & Safety
Please tell us in advance about any eye condition, allergy, or sensitivity. To protect your eyes, we may suggest rescheduling your appointment.
Right to Refuse Service
We reserve the right to refuse or postpone a service whenever needed to protect the health and safety of our clients and our team.
Refunds
All completed services are non-refundable. Questions or concerns about a service? Please contact us within 3 days.